Wrinkle Relaxers

Wrinkle relaxing injections involve the administration of precise doses of Schedule 4 (prescription only) wrinkle relaxing medications to well defined locations in the facial muscles to relax the muscles that cause characteristic expression lines seen with ageing. Prior to treatment all clients need a consultation to help determine if these treatments may be appropriate for them and to describe the process and expected outcomes, and the possible side-effects of the treatments. We offer these consultations with no-obligation to proceed to treatment and no obligation to purchase any other product or service from us in the future.

If there is a medical reason for you not to have the wrinkle relaxing treatment or if you decide not to go ahead with treatment, then no treatment will be performed and no charge is made, apart from any applicable consultation fee. If it is decided that the treatment is medically appropriate, you have the option of proceeding with your treatment at the time of your appointment or of coming back another day to do it. We do not recoup the cost of consultations with any hidden or extra charges in the future.

Generally speaking, these treatments are not appropriate if you are pregnant, breastfeeding, have certain neurological conditions or some other rare diseases. If you are very unwell or are being investigated for potentially significant health problems, we recommend that you delay your visit to us until you are better or your treating doctor gives you an “all clear” to proceed with cosmetic wrinkle relaxing injections. These are elective treatments for appearance that require the use of prescription only medication and we do not offer any of these treatments to persons under the age of 18 years. We mention these guidelines so that we can save you an unnecessary trip to come in for a consultation. We are unable to offer consultations over the phone or via social media. The final decision on whether or not these treatments can be performed are at the complete discretion of the clinic and the doctor made during your consultation with us.

There are three main “areas” of expression lines on the face that commonly benefit from treatment with wrinkle relaxing injections. They are the “crowsfeet” (treatment of both sets of crowfeet next to both eyes on both sides of the face which is counted as “one area”); the “horizontal forehead lines” is another “area”; and the “glabellar” is another area (the vertical lines that appear between the eyebrows when frowning). During your consultation we will discuss with you the pros and cons of treating each area as they relate to your particular features and your appearance goals.

Our prices for wrinkle relaxing injections is quoted on a “per area” basis. There are three different wrinkle relaxer brands that are approved for use in Australia. We have experience using, and keep in stock, all three brands. Prices quoted will depend on which brand of wrinkle relaxer that you select. Using our experience we will recommend a dose that will give you what we expect to be the best possible result for the areas that you decide to have treated. Remember, getting a bigger dose is not necessarily better. A dose that is too big can increase the risk of side effects. Included in the price of your treatment is the opportunity to return between 10 and 21 days from your treatment for complimentary review of your results. If necessary, an extra dose may be administered, at no charge, at the discretion of the clinic and the doctor. We limit the extra dose to a maximum of 20% of the initial dose. If this extra dose is necessary, we keep a record of it, and at your next visit (when the first treatment is wearing off and it is time for another treatment) we can treat you with  this larger dose (i.e. the sum of your initial dose plus your “top up” dose) which in most cases reduces the need for subsequent “top up” doses.

A small percentage of clients (in our experience usually around 1% of individuals who have these treatments), due to unique biological factors, require doses even larger than our maximum dose (i.e. our recommended starting dose plus the top up dose). We make our best effort to get the best possible result for each client, but we do not “guarantee” any particular result. In cases where our maximum dose is not sufficient to relax your expression muscles to the extent desired, we are unable to give even bigger doses at no extra charge. During your next consultation with us (after having a sub-optimal result with a maximum dose), we will discuss with you the options going forward. If medically appropriate (and this is at the discretion of the clinic and the doctor) additional dose can be purchased on a pro-rated basis. Many clients in this situation still find that they get satisfactory long term results by returning for regular treatments of the maximum dose. A very small number of clients decide that the cost versus benefit just does not work out for them and they discontinue seeking these treatments or try alternative types of treatment.

If you decide to treat more than one area at the same treatment session then our “per area” costs are reduced and we pass those savings on to our clients. The cost of getting two areas treated (using either Brand 1 or Brand 2) is $345. Or cost for treating 3 areas (using either Brand 1 or Brand 2) is $490.

Using Brand 3, our prices are $220 for one area, $420 for two areas, and $540 for three areas.

At MIRA Clinic we regularly use all three brands of wrinkle relaxer medication that are registered for use in Australia.

Laws for advertising of medical and nursing services and for advertising of prescription-only medication mean that we can’t mention wrinkle relaxing medication brand names in our website or our Facebook posts (and we can’t use any kind of abbreviation or ingredient name that could help specify the medication name). This is why we haven’t mentioned anything about medication brands on our website. The prices mentioned so far are for two particular brands and our clients have been overwhelmingly satisfied with these brands. We also use another brand, but due to our cost of purchasing that brand, our prices to use that brand have to be around 10 to 12% higher. The higher price reflects the cost to us, and does not indicate any difference in how long the treatment lasts. If you choose the more expensive brand, we make no representation that the result should be better nor do we represent that it might last longer. Most of our clients tell us that they can’t tell the difference in result between the various brands (so long as the doses used were comparable). A small number of clients report a slightly better or slightly different result with one brand compared to another (and this preference can be for any of the brands). We will discuss the different brands and help you decide on which brand to use during your consultation.

If you decide to have your treatment with the third (and more expensive) brand, the prices are:

• 1 Area of wrinkle relaxing injections with alternate brand: $220
• 2 Areas of wrinkle relaxing injections with alternate brand: $420
• 3 Areas of wrinkle relaxing injections with alternate brand: $540

The three brands of wrinkle relaxing medications use different types of units. Although there is no official conversion rate for the different units, in most cases we believe a conversion rate of 2.5 works out accurately. If you opt for the brand that costs $185 for one area, you will be paying around $3.70 per unit (of that brand) which works out to $9.25 per unit equivalent of the other brand. If you opt for the other brand, it works out to less than $11 per unit. We offer these prices as our “best price” and we do not price match advertised prices of other businesses. We ask you to consider the experience and the overall level of service when you are comparing prices.

You should not feel pressured into having any cosmetic or medical treatment. If you decide not to go ahead with treatment on the day, or you’d rather schedule your treatment for some time in the future, you can rebook a time for your treatment while you are in our clinic or later on, using the online booking service via our Facebook page or our website.

We are in this business for the long term. We wish to earn your trust and loyalty through every aspect of how we do business with you. We do not want to get a short term boost in sales by over-promising what is possible through our treatments. During your consultation we will explain how the treatments work and the normal results that we expect. Deep wrinkles can look a lot better after one treatment, but wrinkles just won’t disappear. Quite deep wrinkles can fade significantly after repeated treatments 3 to 4 months apart and we will explain the process and the reasoning during your consultation before you decide whether or not to proceed.

As explained above, we buy large amounts of these medications and therefore get access to special pricing that we pass on to our clients. We believe by being efficient with our business systems and treating large numbers of clients we can be profitable at prices that are below the average price of the industry. We do not skimp on the units that we provide to our clients – it is our genuine intention for every client to get the best possible result. We are also mindful that giving too many units of wrinkle relaxer medication increases the chances of problems – and we do our best and use our experience to minimise over treatment!

The same medication used for wrinkle relaxing medications can be used for a variety of medical purposes such as reducing sweating, reducing headaches or reducing scars. We do not offer any medicare rebates, we do not assess or advise on the treatment of any non-cosmetic conditions. Health fund rebates are usually not available for any of our treatments. We insist that you seek the opinion of your General Practitioner (or a specialist as advised by your General Practitioner) for the assessment and treatment of any non-cosmetic medical condition.

The legislation for advertising medical and nursing services prohibits the use of special pricing to encourage unnecessary or indiscriminate use of medical or nursing services. The law also prohibits advertising of gifts, discounts or inducements to attract a user of the health service without stating the terms and the conditions of the offer. The pricing discussed above is our “everyday price”, we have explained our pricing as completely as we can. There is no “time limit” on the price and we encourage our clients to do their research and to visit multiple clinics for several opinions before proceeding with any cosmetic medical treatment and don’t allow anyone to make you feel rushed into making a decision on any of these types of treatments. We still reserve the right to alter our prices, in the future, in response to changes in the cost of providing our services. None of our services are “surgical” or “invasive” (as defined by the Health Practitioner Regulation National Law) and therefore we are not required to make any warning statement about surgical or invasive procedures.

In accordance with the Health Practitioner Regulation National Law, we do not solicit or use testimonials that refer to the medical and nursing services that we provide. Users of Facebook are free to write reviews about any business (subject to the Facebook community standards) which are published on their own Facebook page and then linked to the relevant business’s Facebook page. As a business page, we are not able to edit, delete or curate those reviews. By not sharing or reposting those reviews we are not “using” them even if the reviews are positive in nature and might otherwise be defined as a “testimonial”. In accordance with the Health Practitioner Regulation National Law, we are required to remove any positive commentary that meets the definition of a “testimonial” that is posted to other parts of our Facebook page or website over which we do have the ability to control. The rules on testimonials do not apply to our retail and dermal therapy services.